At Pro AI Courses, we are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website:

• Account Registration: Name, email address, username, and password when you register or sign up.
• Communications: Email address when you subscribe to our newsletter or use our "Contact Us" features.
• Payment Details: Financial transactions are processed securely via our third-party payment processors; we do not store your full credit card details on our servers.

2. How We Use Your Data

We use your data strictly to:

• Provide, operate, and maintain your access to the Introduction to AI course modules.
• Send you course updates, responses to support inquiries, and marketing newsletters (if you have explicitly opted in).
• Ensure website security and prevent fraudulent account creation.

3. Data Retention and Security

• We only keep your personal information for as long as your account is active or as needed to provide you with our services.
• We use industry-standard encryption and security measures to protect your digital data from unauthorised access, alteration, or disclosure.

4. Your Rights under UK GDPR

You hold the following legal rights regarding your data:

• The Right to Access: You can request a copy of the personal data we hold about you.
• The Right to Rectification: You can ask us to correct any inaccurate information.
• The Right to Erasure: You can request that we delete your account and personal data at any time ("the right to be forgotten").
• The Right to Opt-Out: You can unsubscribe from marketing emails instantly using the link at the bottom of any newsletter.

To exercise these rights, please email us at info@proaicourses.com.

5. Cookie Policy

• What Are Cookies? Cookies are small text files placed on your device to collect standard internet log information and visitor behavior patterns.
• How We Use Cookies:
  • Essential/Strictly Necessary Cookies: These are vital for our LMS platform. They allow you to stay securely signed into your student account, remember your password preferences (e.g., "Remember Me" function), and seamlessly navigate between lessons.
  • Performance and Analytics Cookies: These help us see how students interact with the landing page, which modules are most popular, and identify technical errors we need to fix.
  • Marketing Cookies: If implemented, these track the effectiveness of our social media or search ads.
• Managing Your Cookies: You can set your web browser not to accept cookies. However, please note that disabling essential cookies may cause certain features of our online course platform (such as logging into your dashboard) to stop functioning correctly.